Hacker claims responsibility for GoDaddy outage

By John D. Sutter

Update: GoDaddy says hackers are not to blame for the service outage.

GoDaddy, the massive Web hosting company, went down for several hours on Monday, taking an untold number of websites with it.

A person affiliated with the hacking collective Anonymous — named @AnonymousOwn3r on Twitter — claimed responsibiRead More…

Read more:

Shout Out To Our Advertisers

Authors: Bryce Whitty

This post is a little different than our usual lineup as I would like to talk about the Technibble site itself.
Back in 2006 Technibble originally started on a shared host but as we became more and more popular, it began eating up most of the servers resources to the point where we were about to get kicked off the shared hosts servers. Soon afterwards I migrated Technibble to a dedicated server which ended up serving us well for a few years until we started overloading that server as well. In order for us to keep up with the traffic, we moved to cloud hosting where the site gets whatever it needs when it needs it. Of course, this costs even more money.

Technibble grew into something beyond what I could handle on my own so now we have a team of writers and a dedicated customer support person who have been great. Of course, this also costs money.

I plan on keeping front page content free forever but there are bills to pay and Techibble advertisers help offset some of these costs which I am thankful for.

That doesnt mean I allow just anyone to advertise with Technibble. I have had plenty of “How I lost a bazillion pounds in 4 days” and “Win an Free iPod!” type advertisers approach me and I tell them where to go. Technibble advertisers have to be solid, computer technician targeted products or services. Its all about keeping it relevant.

I am also big believer in under-promising and over-delivering (important for any business) so I would like to give the Technibble advertisers a little extra exposure. I would also like to help our readers by showing people like yourself what products are out there that could help you with your businesses and make you more money.

Here are the Technibble advertisers ordered by the amount of time they have advertised with Technibble:

CommitCRM

CommitCRM is a professional service automation (PSA), CRM, service, dispatching, contracts and billing software solution designed specifically for small to mid-sized IT Services Providers.
Features include:

  • Track customers equipment
  • Track warranties
  • Capture more billable time
  • Easily track and manage charges
  • Organise your company price list for products and services
  • Save time and meet deadlines by managing employee calendars and tasks
  • Increase revenue by easily entering charges for labor services, expenses, products and parts
  • Eliminate paperwork
  • Be more competitive by identifying your profitable products and services
  • Improve results by generating reports and analyzing graphs

You can test drive CommitCRM here.

MHelpDesk

MHelpDesk is a service management application which helps you monitor, track and manage your service requests. It helps you organise your issue tracking, scheduling, invoicing, customer calls and more.
Features include:

  • Keep track of your customers & service requests – What needs to be done, when it will be done and who will work on it
  • Quickly access client notes, contact info and service history – MHelpdesk organizes and puts all your customer data at your finger-tips.
  • Schedule appointments with ease – Simply click, schedule, and you’re done. No more manual scheduling
  • Simplify estimates and invoices – Organize, print, and send your estimates and invoices with just a few clicks. Create custom logos, printer friendly invoices and you can send them by email

You can test drive MHelpDesk here.

ScreenConnect

ScreenConnect is a self hosted remote support application. One of their main selling points that their licenses are ONCE OFF, as in, no monthly fees. Their licenses start at $275 and you can run that version for as long as you wish.

Features include:

  • Remote control any computer over the internet
  • Access unattended computers
  • Share your own screen with other people
  • Support Windows, Mac, and Linux users
  • Support with Android and iOS phones and tablets

You can test drive ScreenConnect here.

RepairShopr

RepairShopr is a web based shop/business management tool to help you keep track of your customers and employees.

Features include:

  • Simple to track all your jobs
  • 2-way email/sms communication on all ticket updates
  • One system for tickets/invoices/CRM/email marketing/tracking parts orders/more
  • You can download all your data from their system at any time
  • Customer portal where they can view their tickets and invoices
  • They offer a free account that will always be free (with some limitations)

You can test drive RepairShopr here.

D7 Technicians Multi-Tool

D7 is a PC technician’s multi-tool designed for one click automation in all repair scenarios.

Features include one click automation for:

  • Virus / Malware removal
  • Windows Repair and Maintenance
  • Data Backup / Restore
  • System Info / Reporting
  • Keeping all of your tools updated!
  • …and more!

You can test drive D7 here.

InstantHousecall

Instant Housecall have created remote support software that is designed to be as easy as possible for your client to get running on their end. It also has built in branding and payment options.

Features include:

  • Does not require pre-installed software or pin numbers
  • Splash screen branding
  • Built in Chat to understand your customers needs better
  • Accept payments online
  • End of session management – Automatically send emails with session details, send customers to a webpage of your choice etc..
  • Screen recording

You can test drive InstantHousecall here.

Advertise With Technibble

If you would like to advertise with Technibble, check out our advertising page here for our stats. Some of the advertisers like CommitCRM have been advertising with us for years which is proof that Technibble advertising works.

© Technibble – A Resource for Computer Technicians to start or improve their Computer Business
To get started with your own computer business, check out our Computer Business Kit.

image

Read more:

New Year 2011

The Association is pleased to begin the New Year with over 1,300 members and a membership base that continues to grow. We currently have members in about a dozen different countries.

2010 was a very good year for the Association not only due to the increase in membership but also with bringing in quite a few Preferred Vendors to the Association for the members to select from. Some marketing companies were brought in along with a few online backup solutions for our members.

We’veRead More…

Read more:

ACRBO Incorporates JomSocial Into Website

The Association of Computer Repair Business Owners has now incorporated a JomSocial component to their website.

This will allow members to easily collaborate with other members with features such as activity streams, photo gallery, video support, organic groups, customizeable profiles, private messaging, real time chat, and an external social network integration along with many other features.
 
Business owners are always trying to find ways to network with others and thRead More…

Read more: