Blame Yourself

Authors: Bryce Whitty

One of the most powerful mindsets to have as your own boss is to always blame yourself for anything that goes wrong. That’s right, anything. Everything is your fault.
Why on earth would you want to blame yourself for everything? Because it allows you to build up an incredibly rugged business. It allows you to change how external problems affect you.

Ill jump right into an example of what I am talking about. Let’s say you have spent hours on a single clients computer. You do the work, invoice the client, a few weeks pass and you give them a call. They tell you that they are not going to pay you. Not because they have a complaint or that you have done anything wrong, they are just not going to pay you.
I am sure you will be thinking all sorts of expletives towards your customer and how this external source hurt your business. However, at the end of the day you let this happen.
You probably should have had a system in place to prevent this happening, but hindsight is always 20/20.
You need to take it on board and put a new system in place. Take a deposit up front, do a credit check before you take on big projects, get a contract signed, create payment milestones, whatever you need to do.
Suddenly, you’ve taken control of the situation to prevent or at least minimize the chances of it happening again. It was your fault that you didn’t have a system in place to begin with, you took it on board and now you do. Your business just got stronger.

Another example is a common scam that is attempted against business. In fact, one of my business clients fell for this one. It is a scam where scammers "invoice" businesses for something very general. The secretary or whoever is in charge of paying the bills often doesn’t know what is happening out in the field and therefore doesn’t know what their co-workers purchased. This is especially true in larger business. It’s the secretary’s job to pay the bills and so they do what they are hired to do.
This scam works very well on businesses that don’t have a defense against it. Now, as I mentioned before, one of my business clients got stung by this one so they set up a system where the boss (who has a better idea of the businesses purchases), gives all the invoices a quick "once over" to make sure that they did actually purchase what they are being invoiced for. Again, the scammer was an external source but they took it on and controlled it.

You might have lost one of your clients details in the craziness of your day to day work. Don’t let that happen again by setting up a CRM like CommitCRM, mHelpdesk or ShopManager.
Forgot to invoice? Make your onsite Computer Technicians invoice from their Smartphone as soon as they return to their car. Tech CRMs like CommitCRM, mHelpdesk and Shopmanager can all be made web accessible so onsite Technicians can do this.

Not Blaming Yourself
I knew someone who has been blaming others for his problems for his entire life, no matter what it was.
This person eventually purchased a business with a shop front.

The business is failing? "The person who I bought it off cooked the books".

"My customers take advantage of the business, they are all bastards".

All of these issues remained something that he couldn’t control because he never took ownership of them. Eventually, the business went bust. He still maintains that it wasn’t his fault.

By always taking the blame on board, you are being pro-active at preventing it from happening again, making your business incredibly robust.
So next time something happens, think "I shouldn’t have let that happen, and I am not going to let it happen again".

© Technibble – A Resource for Computer Technicians to start or improve their Computer Business
To get started with your own computer business, check out our Computer Business Kit. Blame Yourself

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Looking For Technical Writers, Computer Business Writers and People Looking To Get Their Work Out There

Authors: Bryce Whitty

Do you know your stuff when it comes to computers? Do you write about computers and are computers your passion? If you are looking for an opportunity to get some solid experience or possibly join Technibble for the long haul, you might be in luck. I am currently looking for writers to write technician how-to guides on advanced computer topics. For example, I wouldn’t be looking for end-user level articles such as how to install and run an antivirus program. Rather, I would be looking for an article on how to image a hard drive, how to move a MBR virus and other Technician level articles.

We also have a position open for a Business writer. I am seeking people who know the Computer Repair business and have their own tips to share. It can be telling what kind of advertising worked for you, your successes, your failures, lessons learned the hard way and the way to dealt with a certain problem.
Technibble is a growing site and as I said, if you want exposure, Technibble has hundreds of thousands of people reading the site every month.
If this is something that interests you, contact Bryce at: hiring1 [at] technibble.com

When you contact us, please let us know any experience you may have, what your expectations are (if any), and what topics you wish to cover. It would be helpful if you could let us know how much/often you are able to contribute and if you have any writing samples.
All enquiries will at least get a response and be considered, but not all will be accepted to join us.
I look forward to hearing from you!

© Technibble – A Resource for Computer Technicians to start or improve their Computer Business
To get started with your own computer business, check out our Computer Business Kit. Looking For Technical Writers, Computer Business Writers and People Looking To Get Their Work Out There

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Read more:

Looking For Technical Writers, Computer Business Writers and People Looking To Get Their Work Out There

Authors: Bryce Whitty

 

Do you know your stuff when it comes to computers? Do you write about computers and are computers your passion? If you are looking for an opportunity to get some solid experience or possibly join Technibble for the long haul, you might be in luck. I am currently looking for writers to write technician how-to guides on advanced computer topics. For example, I wouldn’t be looking for end-user level articles such as how to install and run an antivirus program. Rather, I would be looking for an article on how to image a hard drive, how to move a MBR virus and other Technician level articles.

We also have a position open for a Business writer. I am seeking people who know the Computer Repair business and have their own tips to share. It can be telling what kind of advertising worked for you, your successes, your failures, lessons learned the hard way and the way to dealt with a certain problem.
Technibble is a growing site and as I said, if you want exposure, Technibble has hundreds of thousands of people reading the site every month.
If this is something that interests you, contact Bryce at: hiring1 [at] technibble.com

When you contact us, please let us know any experience you may have, what your expectations are (if any), and what topics you wish to cover. It would be helpful if you could let us know how much/often you are able to contribute and if you have any writing samples.
All enquiries will at least get a response and be considered, but not all will be accepted to join us.
I look forward to hearing from you!

© Technibble – A Resource for Computer Technicians to start or improve their Computer Business
To get started with your own computer business, check out our Computer Business Kit. Looking For Technical Writers, Computer Business Writers and People Looking To Get Their Work Out There

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Episode 50 – Opening a Computer Store Part 4

Today we will continue our discussion with an IT service provider who opened his own computer store and find out how setting up a real brick and mortar store can make your business profitable – if you do it right.

TechPodcasts Promo Tag :10
Intro 1:17
Billboard :31

News and Comment segment 11:15

Work Market will host weekly webinars to introduce users to the platform. To register for a webinar, visit www.workmarket.com.

Eric Castro, former Director of Channel Management at Sears Holdings Corporation, has left ServiceLive and joined WorkMarket as Vice President of Client Services. Eric was interviewed on The Force Field in Episode 36 – Profit From The Service Platform.

Sponsor: GoToMeeting makes it easy to collaborate online with anyone anywhere. Try it free.

Seagate unveiled the world’s first 3.5-inch hard drive featuring 1TB of storage capacity per platter. Read the official press release.

Barrister Global Services may be countering complaints against them from frustrated and angry techs with a few complaints of their own. However, the attempts to fix with their public image problem may only be making it worse. Read the blog Barrister Global Services Network Complaints Scam and decide for yourself.

Commercial Break 2:36
The Force Field Web Portal TheForceField.Net 2:36

Intro to Topic 2:02
Today we’ll conclude our discussion with Pat Palmer of The Computer Guy and learn more about how he opened his store. We’ll learn how important it is to find the right location for your store, how hiring employees can make or break the operation and how having a storefront can legitimize your business. Part four of a six part series.

Interview with Pat Palmer 14:15

Part 4 Teaser :21

Wrap up and Close :46

Comments, questions or suggestions? Send them in to comments@theforcefield.net. Feedback on this topic will be read by the host and included in future episodes of the show. Visit us at http://www.theforcefield.net!

©2011 Savoia Computer. All rights reserved.

 

 

Episode 50 – Opening a Computer Store Part 4

Today we will continue our discussion with an IT service provider who opened his own computer store and find out how setting up a real brick and mortar store can make your business profitable – if you do it right.

TechPodcasts Promo Tag :10
Intro 1:17
Billboard :31

News and Comment segment 11:15

Work Market will host weekly webinars to introduce users to the platform. To register for a webinar, visit www.workmarket.com.

Eric Castro, former Director of Channel Management at Sears Holdings Corporation, has left ServiceLive and joined WorkMarket as Vice President of Client Services. Eric was interviewed on The Force Field in Episode 36 – Profit From The Service Platform.

Sponsor: GoToMeeting makes it easy to collaborate online with anyone anywhere. Try it free.

Seagate unveiled the world’s first 3.5-inch hard drive featuring 1TB of storage capacity per platter. Read the official press release.

Barrister Global Services may be countering complaints against them from frustrated and angry techs with a few complaints of their own. However, the attempts to fix with their public image problem may only be making it worse. Read the blog Barrister Global Services Network Complaints Scam and decide for yourself.

Commercial Break 2:36
The Force Field Web Portal TheForceField.Net 2:36

Intro to Topic 2:02
Today we’ll conclude our discussion with Pat Palmer of The Computer Guy and learn more about how he opened his store. We’ll learn how important it is to find the right location for your store, how hiring employees can make or break the operation and how having a storefront can legitimize your business. Part four of a six part series.

Interview with Pat Palmer 14:15

Part 5 Teaser :21

Wrap up and Close :46

Comments, questions or suggestions? Send them in to comments@theforcefield.net. Feedback on this topic will be read by the host and included in future episodes of the show. Visit us at http://www.theforcefield.net!

©2011 Savoia Computer. All rights reserved.