Service Magic is a web based service platform that matches homeowners to qualified service professionals. The company was founded in 1999 and is primarily intended for home improvement projects and services such as carpentry, plumbing and other home repairs. In recent years Service Magic has expanded into IT as well .
The system is simple. Buyers put in requests for contract work and the requests are routed to service providers in their areas to perform the work. In simple terms, it is like most of the other platforms such as OnForce, ServiceLive, etc.
The difference is that with Service Magic, the requests are actual leads for the work. The leads are routed to a maximum of three providers, the providers contact the buyer directly and the buyer chooses who will perform the work. The contact information is not filtered or hidden. It is sent directly to the providers.
The buyer routes the lead at no cost to him or her. The provider pays a flat fee for receiving the lead. That fee is based on value within a category of services predetermined by Service Magic.
Service Magic was reviewed on The Force Field web site May 25, 2009 in the article Review: Service Magic.
Service Magic
14023 Denver West Parkway
Bldg. 64, Suite 200
Golden, CO 80401
Phone: (303) 963-7200
Toll Free: (800) 474-1596
Fax: (303) 980-3003
http://www.servicemagic.com
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