LogMeIn

LogMeIn is a remote support application similar to GoToMyPC. It uses a relay server hosted by the company and requires the operator to log into their web site to access the account. LogMeIn features several products including LogMeIn Rescue, LogMeIn IT Reach, LogMeIn Pro, LogMeIn Hamachi and LogMeIn Backup. LogMeIn Free is a free version with limited capabilities. The other products are fee-based.

License: Commercial

Cost:

LogMeIn Free: Free

LogMeIn Rescue: $99/month (1 year contract)

www.logmein.com {mos_fb_discuss:193}

RealVNC

RealVNC is a remote desktop application based on VNC (Virtual Network Computing), an application originally developed at AT&T in the 90's and released as Open Source. Several other remote desktop support applications are based on or are derivatives of RealVNC. The application includes three versions, Free Edition, Personal Edition and Enterprise Edition. The Free edition is, of course, free. The Personal Edition and Enterprise Edition require the user to purchase a license and offer a free 30 day trial.

License: GNU GPL (Free Edition)

Cost-Free Edition: Free

Personal Edition: $30

Enterprise Edition: $50

 www.realvnc.com

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GoToMyPC

GoToMyPC is a remote desktop solution that allows to access a PC from anywhere in the world through a web browser. It is fairly fast, reliable and features file transfer capabilities, a security black-out feature that allows you to blank out the client display while working on it remotely and printing to a local printer. It is fee-based and requires a log-in to the GoToMyPC web site for access. Free trial.

License: Commercial per user/PC

Cost: $19.95/month

www.gotomypc.com  

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UltraVNC

UltraVNC is an open source remote desktop support application that allows you access to a customer PC from another location. The program consists of two parts, a server and viewer. A number of other remote desktop apps are based on or are derivatives of UltraVNC. Features include a graphics mirror driver, several methods of authentication and data encryption. The application also offers several add-ons, including Single Click (SC), a mini-version of the server application that can be customized,  rebranded and downloaded directly from a web site by the customer.

Licensed under the GNU GPL.

Cost: Free.

www.uvnc.com {mos_fb_discuss:193}