OnForce, Inc.

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Originally known as ComputerRepair.com, OnForce is a platform for IT service professionals and clients. The clients, known as "Buyers", field work orders through the platform to service technicians, known as "Pros". the clients pay OnForce $11 for each work order routed through the platform and the Pros pay 10% on each invoice paid. The company was established in 2003 and claims a service force of over 12,000 Pros.

Jeff Leventhal, the founder and original CEO of OnForce, was interviewed on The Force Field podcast in The Story of OnForce, part 1 and The Story of OnForce, part 2 .

Contact:

10 Maguire Road
Bldg. 2, Suite 232
Lexington, MA 02421

Main: 1.888.515.0100
Support: 1.877.664.7778
Fax: 781.862.2901

Website: http://www.onforce.com

Registration: http://www.onforce.com/professionals

Computerrepair News and Blog site: http://www.computerrepair.com

OnForce articles: http://www.computerrepair.com/Articles

10 thoughts on “OnForce, Inc.”

  1. I quit OF
    I quit them due to backing a bad buyer – Over 60 calls with 100% satisfaction.
    Then they kept spamming me for over a year now. Had to email 3 times to get them to stop.
    Can’t in good faith recommend them.

  2. RE: OnForce, Inc.
    OF was the first of the platforms that I used to get work online, but since they instituted those extra charges for insuarance I’ve walked away from them, and have not done any business through them since then. It got to where you had to agree to their new terms to even be able to log on, and I was not going there, but instead emailed somebody or other and deactivated my account. Their loss.

  3. No problems here
    In my area they are the volume leader compared to what I see from the others. Yes they do have bottom feeders like the geeky companies etc, but also have well paying work like Trextel and Apple Services. Have never had a problem with payment (being stiffed by a buyer) but the latest insurance thing has driven up costs of doing business there.

    The two other issues I have are with communications and payment times. Three years ago trying to get a hold of someone in Market Support was a exercise in futility. By the time you got someone it was basically too late. I will say that appears to have improved significantly in the last few months. I’ve also noticed that more buyers a officially dragging out payment times including SLI’s. While that is annoying it still is a lot better than the receivable issues one can get from some direct customers.

  4. Fees are nonsense
    They went from ok to worse when they started charging extra fees and claiming that it was for insurance. There is not around an 18% cut for them. Make sure you charge accordingly. Very difficult to deal with if you need help also!

  5. RE: OnForce, Inc.
    Like Wardntx I have been involved with OnForce since the very very begining. The value they hold to qualified techncians and businesses is one of contempt. This is reflective in the priceing of tickets and the junk fee’s that have been piled into the mix since the Jan 2011.
    OnForce makes every 1099 pay for General Liability, Workers Comp and E&O, if you do not carry any of thoes policies.
    OnForce has yet to release the details of these policies to show how and If the 1099’s are actually covered by them.

  6. Average
    I started with OF back when it was ComputerRepair.com. It was a good idea and was actually a good place to pick up extra work. And still is but the pay has dropped so bad and the threats and terms in work orders are bad as well. I think that is because of the poor quality of techs OF allows to join. It has just about become a place for businesses to find a warm body to show up and work for about what one would make as a w-2 employee, without the w-2 benefits but the treatment and supervision one would expect as an employee.
    I think the IRS will one day come down on these businesses dodging employment taxes by using strictly 1099 techs but treating them like employees.
    It might have changed since I left, but when I was there, I can say without a doubt, you can believe very little of what the staff at OF says. All the way up to the CEO.

  7. RE: OnForce, Inc.
    The marketplaces, OF and the rest, are destroying the national IT profession by allowing anyone and everyone to sign up as a technician without verifying their skills or abilities. These ‘techs’ then take work for pennies on the dollar and, typically, end up not being able to perform the work- making us all look bad.

  8. RE: OnForce, Inc.
    BY far the best of the worse. OnForce has lost track of what they were created for.

    **UPDATE** 27FEB12

    AS of this date the work on OnForce has drop down to just a trickle. What work order that do come through are snatch up at very low rates before most techs timers have counted down.

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