Month: October 2007

Parature Releases Free White Paper on Customer Support In a Web 2.0 World

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White Paper Explores How to Leverage Technology to Enable Customer-Self-Service and Reduce Calls and Emails by Up to 80 Percent

Vienna, VA (PRWEB) October 17, 2007 — Parature, the global leader in on-demand customer support and help desk software, announced today the release of a free white paper offering customer support professionals best practices on how to leverage technology in a Web 2.0 world. The white paper entitled “Customer Support in a Web 2.0 World – How to Reduce Calls and Emails to Your Support Center by Up to 80 Percent” is available online at http://www.parature.com/res_whitepapers.aspx.

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In a Web 2.0 world, there is increasing pressure to find better ways to deliver exceptional customer support. Customers, today, are more demanding because they can be; they recognize that they have more options as to who gets their business and therefore have more freedom to abandon providers that don’t provide them with the quality service they insist upon. However, the Web 2.0 platform doesn’t just empower customers, it empowers organizations with the opportunity to leverage automated, multi-channel customer support software to enable customer self-service; to increase the efficiency and effectiveness of support teams; and provide world-class customer support. “Customer Support in a Web 2.0 World – How to Reduce Calls and Emails to Your Support Center by Up to 80 Percent” explores how to effectively manage customer service representatives and facilitate optimal performance, while simultaneously providing customers with the quality of service they demand, citing examples of organizations that have successfully accomplished this objective.

Parature is a Software-as-a-Service (SaaS) provider that enables organizations to fundamentally change the way they support their customers by enabling customer self-service, increasing customer retention and reducing the cost of support. The Parature suite of modules is seamlessly integrated into one solution allowing organizations to effectively manage all of their support needs. This dynamic, online software provides all of the tools necessary to resolve issues quickly and reliably, increasing satisfaction ratings.

“Parature is committed to helping organizations deliver superior customer service, not only through our powerful on-demand software, but also through valuable written content,” stated Parature CEO and President Duke Chung. “Parature has conducted in-depth research to provide relevant and thought provoking insight into industry trends that will enable organizations to provide exceptional customer service and exceed their client expectations.”

To view Parature’s white paper library visit: http://www.parature.com/res_whitepapers.aspx

About Parature, Inc.
Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they support their customers while significantly reducing costs. The Parature suite of modules empowers associations, businesses, academic institutions, and government agencies with the ability to provide critical service information on a 24/7 basis while reducing the inbound support load through customer self-service. As a Software-as-a-Service (SaaS) provider, we deliver our solutions over the Internet using a secure, scalable application and system architecture, which allows our customers to eliminate expensive up-front hardware and software costs and to quickly deploy and adopt our on-demand software. Parature helps support over 6,000,000 end-users worldwide and is headquartered in Vienna, VA. For more information about Parature please visit www.parature.com or call 1.877.GO.PARATURE.

New Document Destruction Web Site Helps Companies Become HIPAA Compliant

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A new web site that helps various entities with document management has opened its online directory of document shredding service providers.

Oakland, CA (PRWEB) October 17, 2007 — For businesses working towards HIPAA compliance, there is a resourceful and up-to-the-minute web site to help them locate a local service.

Document-shredding.org is an online directory site which lists various services including mobile document destruction, on site document destruction and other paper shredding services.

"We wanted to create a directory of secure document disposal services that cater to businesses and organizations all across the United States. With new regulatory laws requiring entities to strictly monitor their paper records, there is a big demand for help in this area. We are primarily a directory site that facilitate the process" says Glen Johnson, the owner of the site.

Advantages of using a shredding service:

 

  • Containers: Most shredding companies will provide steel locking containers for office use. Whenever an employee has to toss out a document with confidential information, they can simply put it in the bin, rather than shred it themselves.
  • "Certificates of Destruction". This is good to have in case there are any legal issues.
  • It's easy. Why would anyone bother disposing of documents when mobile shredding services are available? Mobile shredding is probably the easiest, most secure, and most rest freeway of disposing of documents.
  • Securely Shredded — The certified processes make it impossible to reconstruct data.
  • Not very expensive: It may only cost pennies to get rid of lbs of documents.

And there are many more good reasons to hire a professional.

With so many recent high profile instances of document mismanagement, it is more important than ever for businesses who deal with confidential records to have a solid system in place. Even in the digital age, sensitive documents are still used by many entities and the need for proper care is a must to avoid fines.

A lot of the companies in our directory are certified, and most of them can provide prospective clients with more information on the procedures involved in a shredding schedule.

The document shredding site lists services for all of the major cities in the USA and also has contact information for many of these companies. In addition, you can find out more about laws on business document shredding.

To find a service, simply visit http://www.document-shredding.org

 

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Top 10 Most Confusing Yet Widely Used High Tech Buzzwords for 2007

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The Global Language Monitor (www.LanguageMonitor.com) has found the most confusing yet frequently cited high tech buzzwords in 2007 to be iPOD, Flash, Cookie, Nano and Kernel followed by Megahertz, Cell (cell as in cell phone), Plasma, De-duplication, and Blu-Ray. The study was released earlier today, on the 13th anniversary of the 'cookie,' the invention that made the World Wide Web practical for widespread surfing, communication, and e-commerce.

San Diego, CA and Henderson, NV (PRWEB) October 17, 2007 — In a worldwide internet and media analysis, The Global Language Monitor (www.LanguageMonitor.com) has found the most confusing yet frequently cited high tech buzzwords in 2007 to be iPOD, Flash, Cookie, Nano and Kernel followed by Megahertz, Cell (cell as in cell phone), Plasma, De-duplication, and Blu-Ray.

The study was released earlier today, on the 13th anniversary of the 'cookie,' the invention that made the World Wide Web practical for widespread surfing, communication, and e-commerce.

Paul JJ Payack, President of the Global Language Monitor, said "Educational metrics such as the Flesch Test would place a typical paragraph using these words at the Third-grade reading-level. At the same time, most college graduates, even from the most prestigious engineering schools such as MIT, Stanford, and CalTech would be challenged to precisely define all ten. Once again, the High Tech industry has failed its basic language proficiency test."

The analysis was completed using GLM's Predictive Quantities Indicator (PQI), the proprietary algorithm that tracks words and phrases in the media and on the Internet. The words are tracked in relation to frequency, contextual usage and appearance in global media outlets. This analysis was performed in earlier this month.

The Most Confusing Yet Frequently Cited High Tech Words of 2007 with Commentary follow:

1. iPOD: We all know the brand, but what exactly is a 'pod'? A gathering of marine mammals? The encasement for peas? The evacuation module from 2001: A Space Odyssey?    

2. Flash: As in Flash Memory. Given it is easier to say than " I brought the report on my EEPROM chip with a thin oxide layer separating a floating gate and control gate utilizing Fowler-Nordheim electron tunneling".

3. Nano: Widely used to describe any small as in nanotechnology. Like the word 'mini' which originally referred to the red hues in Italian miniature paintings, the word nano- is ultimately derived from the ancient Greek word for dwarf.

4. Cookie: Without cookies with their 'persistent state' management mechanism the web as we know it, would cease to exist.

5. Kernel: The core layer of a computer operating system serving as a connection to the underlying hardware. Ultimately derives from the Old English cyrnel, for corn.

6. Megahertz (MHz): Named after German physicist Heinrich Hertz, signifying a million cycles per second in computer processor (and not clock) speed. Next up: GigaHertz (GHz) and TeraHertz (THz), one billion and one trillion cycles.

7. Cell (as in Cell Phone): Operating on the principle of cells, where communicate through low-power transceiver to cellular 'towers' up to 6 miles away (which is why you can connect to ground stations from airplanes at 35,000 feet). The phone connects to the strongest signal which are then passed from tower to tower.

8. Plasma (as in Plasma Television): A top word in the last survey still confusing large-screen TV buyers.

9. De-duplication: One of the newer buzzwords meaning removing duplicated data from a storage device, as in 'we're in the process of de-duping the silo'. Ouch!

10. Blu-Ray (vs. HD DVD). New technology for high capacity DVDs reminiscent of the VHS/Beta wars of the 1980s.

Most Confusing Acronym: SOA (Service-oriented Architecture); IBM had to write a book to explain it!?

Other terms being tracked included terabyte, memory, core, and head crash. Now you can watch Global Language Monitor on YouTube buy clicking on: http://www.youtube.com/profile_videos?user=LanguageMonitor&p=r

About the Global Language Monitor
Global Language Monitor analyzes and catalogues the latest trends in language the world over, with a particular emphasis on Global English. Currently, GLM is counting the number of words in the Global English Codex. The Million Word March currently stands at 995,116.

A worldwide assemblage of academics, professional wordsmiths and bibliophiles supports the GLM to monitor the latest trends in the evolution of language, word usage and word choices. For more information, call 1.925.367.7557 or go to www.LanguageMonitor.com.

 

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OnForce Enters Canada with v4.3

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(TheForceField.net) October 16, 2007 — OnForce, Inc. released v4.3 of its platform today, officially expanding into The Great White North . According to an announcement posted on the company blog at  http://blog.onforce.com approximately 100 Canadian Providers are now active and hundreds more are awaiting approval to join the platform. OnForce currently boasts over 11,000 Service Providers in its US operation.

The Canadian platform includes many of the same features and services as its American counterpart as well as those specific for the Canadian marketplace. "…we have taken into consideration the elements that are unique to Canada", Sr. Director of Provider Programs Lauren MacLeod wrote in the company blog. "Most notable are the complexities of tax for both buyers and providers. GST and PST are both fully calculated within the product to enable our users to more easily conduct business in Canada."

The company publicly announced its intention to enter the Canadian market earlier this year and preparations for the move have been underway for months.

 

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Video Ad Directory Launching With Free Classifieds Listings for Advertisers

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A comprehensive video ad directory will soon let advertisers target consumers through online video ads. LeadsByVideo.com, a free video ad sharing service that delivers high quality targeted traffic to advertisers, today announced their intention to launch a video ad directory.

(PRWEB) October 16, 2007 — A comprehensive video ad directory will soon let advertisers target consumers through online video ads. LeadsByVideo.com, a free video ad sharing service that delivers high quality targeted traffic to advertisers, today announced their intention to launch a video ad directory. Video classifieds listings in the business directory are free and compliment the no cost lead acquisition service currently offered to advertisers.

Consumers browsing video ads in the business directory will be able to view information about businesses both local, national and international much like TV ads. Additionally, they will have access to any discounts and coupons offered by the advertiser as well as printable directions to the physical address of specific businesses via Google Maps.

For advertisers to be listed in the classified video ad directory they will need to have a promotional video advertisement. LeadsByVideo will be leveraging their video creation service (launching October 2007) to give advertisers an easy and affordable way to profit from online video marketing.

The launch of the video ad directory is a product development strategy designed to attract more video viewing consumers to LeadsByVideo.com. This makes the site an ideal video classifieds marketplace for business advertisers to showcase their products and services to targeted consumers through set video ad categories.

Bolstered by it's innovative business directory and video creation service, LeadsByVideo will continue to influence the online video ad industry by delivering the highest quality targeted traffic to advertisers.

To learn more or test the effectiveness of your video marketing campaign visit http://www.leadsbyvideo.com

AOL to Lay Off 2,000 Starting Tomorrow

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Charlotte, NC (TheForceField.net) October 15, 2007 — America OnLine will lay off 2,000 of its 10,000 employees starting tomorrow, according to a company e-mail sent this morning. The e-mail, obtained by a former analyst Merrill Lynch, Henry Blodget, and posted in its entirety on The Silicon Valley Insider soon after its release, said the layoffs are to begin Tuesday October 16th and continue for the next two months. However, at least one individual responding to the Silicon Valley Insider report claimed one HR employee was escorted out of the offices of AOL today.

The e-mail, sent by AOL president Randy Falco, touted the company's aquisitions and achievements and outlined its goal of transitioning from an ISP that is subscription based to an advertising based company. The layoffs were announced in the last four paragraphs of the e-mail.

 "As a part of this realignment, tomorrow we begin a reduction in force that will, over the next couple of months, affect a total of about 2,000 people out of our worldwide workforce of 10,000", Falco wrote.

"Everyone impacted by this reduction deserves our thanks and respect for their contributions to the company", Falco continued. "We will aid these individuals in their transition to new opportunities as much as possible, most importantly with what we believe are generous severance packages. "

Falco then returned to touting his vision for the company.  "So where is this taking AOL?" he added. "Put simply, my vision for AOL is to build the largest and most sophisticated global advertising network while we grow the size and engagement of our worldwide audience."

Comments believed to be those of employees posted on The Silicon Valley Insider underneath the e-mail indicate the enthusiasm for his vision was not shared.

 

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Start-up Company Looking to Change the Outdoor Advertising Industry

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New patent pending product developed by ADS 4 TOW will give companies a new way to advertise. With over 96 percent of the population riding in a vehicle at least once a week, vehicle advertising has become a mainstay in the outdoor advertising industry. The new company is developing a program to contract with drivers and then sell the advertising space, thus creating potentially millions of mobile billboards throughout the country.

Escondido, CA (PRWEB) October 15, 2007 — Marketing is all about maximizing exposure and most advertisers can never get enough. If ADS 4 TOW has it their way, the latest version of mobile billboards will provide the perfect visibility solution with unlimited reach and incredible frequency; their system can turn just about any vehicle on the road into a mobile message center.

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This brain child of Gregory Pilon and Casey Pritchett is one of those great ideas that will draw the comment, "I wish I would have thought of that"! The co-owners of a San Diego-based sign company developed this patent pending product after noticing that a bike rack mounted to a tow hitch offered the possibility of also carrying signage. As the idea evolved, the tow hitch emerged as the key to the new medium under the brand of ADS 4 TOW.

By utilizing the new patent pending sign system, ADS 4 TOW is looking for drivers to attach the sign system on their vehicles in exchange for compensation. ADS 4 TOW will then sell that advertising space to other businesses. "Companies will be able to advertise anywhere a vehicle drives. Companies can choose the specific areas or regions they would like to advertise at a much lower cost then Admobiles or billboards," says Pritchett.

"Currently, you see many companies advertising on the sides of buses and on taxis", explains Pilon, "but now companies can market on thousands of vehicles in regions never reached by a taxi or a bus." Just about every vehicle can be turned into a moving billboard with ADS 4 TOW. Ads can be easily changed out to fit a companies needs. Presently, ADS 4 TOW is only in the San Diego Area, but is recruiting drivers nationwide.

"We see ADS 4 TOW becoming a major entity in the outdoor advertising market," says Pritchett, "you can't turn off a mobile billboard or fast forward through it."

This advertising is "In your face" and considering that 96 percent of people travel in a vehicle each week, ADS 4 TOW is looking to change how companies reach their customers.

For more information and details on ADS 4 TOW, visit www.ads4tow.com or call 800-515-2366.

CorraTech Launches OPENSUITE, An Open Source Integration Project

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New Open Source Project Will Enable Business Process and Data Integration Across Open Source Applications and with Larger IT Systems

Montclair, NJ (PRWEB) October 15, 2007 — CorraTech, a leading, open source software services firm, announced today it has launched a new open source project, OPENSUITE™, to overcome open source application integration challenges. Enterprises today require collaboration and integration between departments and IT systems to stay competitive and improve productivity. OPENSUITE allows enterprises to increase the ROI of their open source investments by enabling business process and data integration across open source applications and proprietary IT systems. By providing a virtual suite of open source enterprise software, OPENSUITE improves user productivity, streamlines business processes and lowers IT support and maintenances costs.

The adoption and use of open source software by enterprises is widespread and continues to increase. For most organizations, integrating multiple open source applications with each other and within existing proprietary IT environments is a challenge. Although independent software vendors and community projects support integration and interoperability efforts with open source applications, most focus on providing the hooks for other applications to connect. In contrast, OPENSUITE acts as the glue required to make independently developed open source applications act as though they were designed to operate as an integrated suite.

  "As leaders in open source professional services, we have spent the past three years helping companies integrate open source software into their existing IT environments," said Ron Bongo CEO of CorraTech. "During this time it has become apparent to us that in order for open source applications to deliver enterprise value, they need to operate more like a suite and more freely share business processes across the IT environment."

OPENSUITE provides packaged integration across multiple open source applications, including customer relationship management, enterprise resource planning, content/document management, messaging and project management. OPENSUITE enables organizations to easily extend best practices across multiple open source or proprietary applications within OPENSUITE Core Services creating easily customized workflows. Organizations can create an integrated suite of the best open source applications for their needs, enabling them to:

  • Implement cross-application business processes based on user requirements
  • Enhance system usability and improve user productivity
  • Preserve intra-session context while working with multiple open source applications
  • Create single sign-on access for multiple applications based on user profiles
  • Reduce redundancies introduced by the complexity of integration across applications

"Every organization is faced with integration challenges," said Terry Barbounis, CTO of The First Church of Christ, Scientist and The Christian Science Monitor. "We're always looking for innovative solutions that can drive differentiation into our businesses, which often leads us to best-of-breed point solutions. I believe OPENSUITE can help organizations tie these solutions together."

The OPENSUITE platform takes a service-oriented approach (SOA) and supplies server-to-server middleware layer functionality. The platform is distributed with a number of packaged business processes called Business Process Packs, which represent logical flows of user actions. These packs consist of reusable functions combined to create cross-application workflows that allow users to easily navigate between applications, as well as add new functions and productivity improvements to applications. With initial support for,Centric CRM, KnowledgeTree, Openbravo and Zimbra open source applications, the first Business Process Pack provides single sign-on and allows users to manage multiple workflows linking email and documents to accounts within the customer relationship management system. Users gain a tremendous amount of productivity by not having to switch from application to application and the 360 degree customer view provided by CRM is greatly enhanced.

"As the adoption of open source business software accelerates, customers are looking for process and data integration to ensure that the inherent efficiencies of open source are captured," said Daniel Chalef, COO of KnowledgeTree. "We support the OPENSUITE project's goals of achieving this cross-application integration and believe that KnowledgeTree's open architecture is an excellent fit for the project's document repository."

As founder of a new open source project, CorraTech will build, manage and support a robust, active community around OPENSUITE. As the project grows, CorraTech will continue to help develop and provide tools to simplify community collaboration. For more information and to view a demo of OPENSUITE or access the project go to www.opensuite.com.

About CorraTech
CorraTech is a leading, open source software services firm, providing open source system integration, consulting and outsourcing. As founder of the open source project OPENSUITE, CorraTech delivers integration solutions in a pluggable framework. Through OPENSUITE, businesses of all sizes can maximize their investment in multiple open source applications by extending functionality, synchronizing business processes and data, and simplifying IT maintenance. For more information about CorraTech or OPENSUITE, please visit http://www.corratech.com or http://www.opensuite.com
CorraTech's OPENSUITE project is a pluggable, services-based framework that integrates leading open source applications through business processes to improve IT performance and reduce costs.    
Contacts for CorraTech:
Stephanie Cebulski
Marketing Alchemist
510-290-4502
Stephanie@marketingalchemist.com

New Password Recovery Tool Unlocks All Office 2007 Passwords

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ElcomSoft Co.Ltd. has released Advanced Office Password Recovery (AOPR) v. 4.0, an application that allows business managers, information technology support administrators, and law enforcement officials to gain access to Microsoft(R) Office(R) password-protected documents that have been accidentally or purposefully password protected.

Moscow, Russia (PRWEB) October 15, 2007 — ElcomSoft Co.Ltd. has released Advanced Office Password Recovery (AOPR) v. 4.0, an application that allows business managers, information technology support administrators, and law enforcement officials to gain access to Microsoft(R) Office(R) password-protected documents that have been accidentally or purposefully password protected.

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This new product combines the latest and the most advanced cryptanalysis algorithms developed by ElcomSoft's research department. AOPR is capable of instantly recovering passwords for a wide range of Microsoft's business and office applications, including all components of MS Office, from the very first DOS versions to Office 2007 programs, including the ones for Windows, Mac, Pocket PC and localized versions. More than 30 different types of password encryption methods are supported. In addition to unlocking the file "open" passwords, version 4.0 gives you access to all Office Suite passwords, from Word document "save" protection to Excel workbook and sheet passwords.

The main advantage of AOPR is that this program uses a smart approach to restoring so-called strong passwords. First, the program scans the password cache and uses a preliminary attack method, which results in recovering passwords for 60% of all protected documents instantly (while these documents are being loaded), or in a matter of a few minutes. Since most people use simple, unsophisticated, easy-to-remember passwords, this approach saves a significant amount of time. For the rest of the documents, AOPR uses a combination of dictionary/brute-force attacks with ElcomSoft's proprietary decryption algorithms, optimized for most modern processors.

Microsoft Office document security has been enhanced considerably in its 2007 version. The encryption information block is the same as in Office XP/2003, but Office 2007 always uses AES encryption, the strongest industry-standard algorithm available, with 128 bit key and SHA-1 hashing. AOPR is specially designed to deal with Office Suite's enhanced security.

In addition to being extremely fast, AOPR is very conservative of system resources. Unlike some resource-hogging applications bloated with extraneous features, AOPR is remarkably easy, very user-friendly, and comes with a wealth of customization options especially designed for encryption and PC forensics specialists.

AOPR Professional v. 4.0 runs under Windows 2000/XP/Vista. AOPR Professional costs $199(US) for a single-user license, with affordable Home and Standard versions available. A free trial version is also available.

For more information, visit ElcomSoft Co. Ltd. on http://office.elcomsoft.com or send a toll-free fax (within US and Canada) to (866) 448-2703. Email: pr@elcomsoft.com

Evaluation Copy Available on Request

About ElcomSoft Co. Ltd.:
Established in 1990, ElcomSoft Co. Ltd. provides state-of-the-art computer forensics tool development, computer forensics training, and computer evidence consulting services. Since 1997, ElcomSoft has been providing support to businesses, law enforcement, military, and intelligence agencies. ElcomSoft tools are used by most of the Fortune 500 corporations, many branches of the military all over the world, many foreign governments, and all major accounting firms. ElcomSoft and its officers are members of the Russian Cryptology Association and the Microsoft Business Connection program. ElcomSoft is a Microsoft Gold Certified Partner.

Maximum PC Magazine Launches ModShop.Net

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Users Vote in Monthly $2,000 Computer Design Contest Sponsored by Windows Vista Ultimate

South San Francisco, CA (PRWEB) October 15, 2007 — Maximum PC, Future US' monthly bible for hardcore computer addicts, will launch The Mod Shop (http://www.modshop.net) on October 15th. As the premiere website for builders and designers of custom computers, The Mod Shop offers a slate of unique features to help PC modders create an online home, and even win prizes, within a booming web community.

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Inside the Mod Shop, computer modders, upgraders and artists of all experience levels can share and promote their creations with photos, work logs, how-to articles, and more. Whether their modding projects are simple or insane, performance-oriented or aesthetic, PC- or Mac-based, all contributors are welcome. Even the most modest computer builder can register on the website and immediately begin chronicling his work-in-progress on a customized profile page.

Thermodynamically impossible chip cooling? Body-shop-caliber case painting? Origami-like wiring jobs? Bring it on! But while The Mod Shop will be home to the world's most elaborate custom PCs, the community is just as interested in seeing humble mod jobs, and how they evolve month by month into works of creative genius.

There's more to do at the Mod Shop than just look at gorgeous rigs. The site is hosting a monthly NCAA-style tournament, giving away more than $2,000 in cash and prizes courtesy of Windows Vista Ultimate. The Mod Shop community votes on which hot-rod computers will make it to the next round, taking that rig into the next monthly tournament to fight it out gladiator-style.

"The editors of Maximum PC have been covering the hardcore PC modding scene since 1999, bringing readers spectacular photography, in-depth how-to articles, and our monthly Rig of the Month contest," explains Will Smith, editor-in-chief of Maximum PC. "We are very excited to present the ultimate community resource for PC hardware hackers of all experience levels."

About Maximum PC
Published by Future US, Maximum PC, the hands-on guide to everything PC, is the market-leading special interest PC and personal technology enthusiast magazine. With absolute candor and uncompromising honesty Maximum PC guides its readers through the rapidly expanding world of PC technology: PC building and upgrading, games, digital cameras, PDAs, MP3s, DVD burning and playback, wireless communications and much, much more, ¬all with a direct emphasis on getting the most performance possible. Maximum PC serves the specialized information needs of its passionate readers with uncompromising product reviews, in-depth features, step-by-step instruction, and incisive analysis of leading-edge trends.
(www.maximumpc.com)
About Future US
Future US is a leading publisher of cutting-edge special interest magazines (Official Xbox Magazine, PlayStation®: The Official Magazine, PC Gamer, Maximum PC, Mac|Life, Nintendo Power, Pregnancy, Future Snowboarding, Guitar World, and Revolver) and websites (GamesRadar, FileRadar, gloob.tv, ModShop and Next Generation) which sell in excess of 2.1 million and reach more than 3.5 million unique visitors per month. Future's publications reach a young, active, affluent audience and rank 12th among audited newsstand publishers in gross newsstand revenue. Future US is based in the San Francisco Bay Area, with offices in New York, Los Angeles and San Diego.
(www.futureus.com)