2012 National Contractor and Service Platform Survey Report
Finally, a frank and honest assessment of national IT service companies and web-based service platforms, from the techs who've worked for them...
During the summer of 2012 The Force Field conducted a survey of IT service professionals who work or have worked for nation contractors and service platforms. These techs were asked to rate best and worst nationals and platforms in the industry based on their own experience. The results were collected, analyzed and published in a 20 page report that is believed to be the first of its kind in the industry.
As reviewed in Episode 62 of The Force Field Podcast, The National Contractor and Service Platform Survey Report provides an inside look at the IT service industry from the eyes of the service technician and takes the pulse of a field that has grown and changed significantly in the last ten years, becoming more complicated. If you're an IT service technician, you will definitely want to read it. If you are new to the field or even thinking about performing contract work for nationals and service platforms either full or part time, read this report first. It may save you a lot of frustration. And, if you are a national IT contractor or web-based service platform, especially one that was rated in the survey, you need to read this report. It will be an eye-opener.
The National Contractor and Service Platform Survey Report is a publication that everyone in the business should read - national, platform and provider alike. It's available now, and it's FREE.