Today we will talk with two IT service professionals and learn how the over abundance of middlemen in the business have affected profitability for the field service tech who actually do the job.
Intro 1:21
Billboard 2:23
News and Comment segment 6:08
A new web browser has just been launched that promises to allow users to surf the web with complete privacy.
Microsoft has named Toshiba as the manufacturer of its new iPod-like line of products known as Zune.
Stopbadware.org has issued a preliminary report that includes AOL 9.0 on its list as badware.
Commercial Break 1:00
Get Great Web Hosting at GoDaddy.com and save 10%! Listen for the discount code in the show. GoDaddy.com 1:00.
Intro to calls 1:16
There is a trend in the marketplace to outsource IT services to third party vendors. Some of these subcontractors have subcontracted to other companies themselves, who in turn sub it out to someone else. This multi-level format has now evolved to a point that makes it difficult for the technician on the end to actually perform the work and still remain profitable. At what point does the service channel become too multi-tiered to even work? Steve and Dave will weigh in and tell us what they think.
Steve Call 5:42
Dave Call 9:50
Wrap up and Close :51
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