Reviews of service platforms

I don’t normally write reviews of vendors, contractors and other resources listed in the IT Business Resource Directory for several reasons.  First, the site itself is vendor neutral. That is, The Force Field as a portal does not endorse any specific resource. Second, as a portal, I wanted let the members do it themselve, leaving the praise, criticism or judgement of any specific company or organization to those who work with them directly. Third, it’s a lot of work and I just don’t have time to do it.

While The Force Field remains neutral, I, as a member, also have my own voice independent of the portal. Therefore I can post my own opinions and experiences in my own articles under my own blog or as one of the contributing writers in a review or editorial.

End disclaimer.

There are numerous service venues and platforms popping up on the web. Some are good, some marginal, some questionable and a few are outright scams. Many of our members have dealt with a number of each over the years and have the scars to prove it. As more of these services and companies appear, it is more important than ever to differentiate between the good, the bad and the ugly to protect ourselves, our customers and our businesses.

Therefore, from time to time I will post reviews on these various “platforms” in order to enlighten and protect IT service professionals from mistakes that could cost them more than just money.

Today I will review Service Magic.

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