Association of Computer Repair Business Owners (ACRBO)

Founded in 2007 as NACRBO, The Association of Computer Repair Business Owners (ACRBO) is a trade association of Computer Repair Business owners, dedicated to the advancement of the Computer Repair Business through the building of trust and professionalism of its members. Every association member pledges to adhere to the Code’s standards as a condition of admission and continuing membership in the Association.

NACRBO is dedicated to raising awareness through communities that those in the Computer Repair Industry are professionals in a field that requires expertise.

The typical Computer Repair Business Owner typically has a difficult time getting discounts on some of the products of the trade, due to not being able to buy in volume. At ACRBO we are continually getting members discounted priced on things such as data recover, web hosting, remote software, and more.

 

Contact:

www.acrbo.com

10513 Big Horn Drive

Fredericksburg, Va 22407

540-786-1144

 


IPCop Installation Guide

IPCop Installation Guide
-Eric J. Vititoe

IPCop “is a complete Linux distribution whose sole purpose is to protect the networks on which it is installed”.  It is very easy to install.  It is very easy to configure.  And, best of all, it is FREE.

IPCop and its add-ons include DHCP routing, VPN capabilities, anti-spyware, anti-spam, anti-virus, proxy, URL filtering, and much more.

IPCop is able to run on hardware that we would normally think of as being obsolete.  I have personally never installed it on a machine with anything slower than a 700MHz CPU, but others have installed it on 200-233MHz machines with only 32Mb RAM.  Even at slower speeds, it is very robust.

Today, I will show you how to set up a basic configuration of IPCop.  My example configuration assumes:
    a) you have a static IP from your ISP
    b) you need to use DHCP for your LAN
    c) you need VPN capabilities for roaming users
    d) that the users above have Windows
    e) that you know a little bit about computers and networking

The rig I am using is a 1.3GHz AMD with 256Mb of RAM and a 20Gb hard drive.  I have two network cards installed, one for the WAN, and another for the LAN.  The computer also has a floppy drive and CD-ROM.

Section 1 – Installing IPCop

Go to www.ipcop.org and download the ISO image.  It’s approximately 45Mb in size.  Use your favorite burning software to put the ISO to CD and load it into your CD drive.

Turn your machine on and we’ll begin the tutorial.  I will walk you through the install, step by step.  Keep in mind that your mouse will not function with IPCop.  You will use the tab, space, and enter keys to move the cursor and select an item.

Note: Connect the LAN cable, but do NOT connect the WAN interface cable yet.  I will let you know when to connect the WAN cable.

1) The first menu is the boot menu.  Simply press enter to boot.

2) Select your language, move to and select OK.

3) The installation will erase all information on your hard drive.  If this is OK, move to and select OK.  Not selecting OK will cancel the installation.

4) Since we burned a CD for installing, we will select the CD-ROM as our installation media.  Move to and select OK.

5) You are now at the disk prep dialogue.    Select OK to continue.

At this point, you will see several dialogues appear and disappear, such as partitioning, installing log file system and root file system, installing files, swap space, etc.  Just be patient.

6) The next step asks if you would like to make a backup.  I see no need to backup yet, so I just skip this step.  You can backup if you like.

7) Now we are going to configure our green interface.  The green interface is going to be used on the LAN, or local, side of the IPCop box.   To configure the green interface, move to and select Probe.  It will detect which network interface is connected and use that one for your green interface.  Select OK after it has been detected.

8) Enter your green interface IP address.  Normally, you would enter 192.168.1.1 as this is going to be acting as our new router, as well.  You could enter a different address for now and change it later, in case your new IPCop box isn’t going live just yet.  Select OK.

9) At this point, the installer will install GRUB bootloader and then eject the install CD.  Place the CD in a safe location.

10) “Congratulations!”  The initial setup is almost complete.  Select OK.

11) Choose your keyboard layout and select OK.

12) Now, select your time zone and select OK.

13) For host name, just use “ipcop” (without the quotes).  That will make it easy to remember.  Select OK.

14) Unless you know what you are doing, just use the default domain name and select OK.

15) Most do not use ISDN, so select disabled.

16) Now, we are at the network configuration menu.  For this example, we will choose “Green + Red”.  Select OK.  IPCop will now push down the local network.

17) Choose Drivers & Card Assignments, then select OK when prompted to change settings.  IPCop will once again push down the network.

18) IPCop will prompt that it has found an unclaimed network card and will ask if you want to assign it to the red interface.  Select OK to assign it.  It will prompt that All cards have been successfully allocated.

19) Back at the menu, choose address settings, then green interface and OK.  Read the warning, change numbers if needed, and choose OK.

20) Select red interface.  Input your settings for DHCP, static addresses and select done.

21) Now, select DNS & Gateway settings.  Input parameters and select OK.

22) Choose DHCP Server Configuration, input settings, and select OK.

23) The next few dialogues will prompt you for various passwords.  For simplicity, you can enter them all the same.  However, if you have more than one network admin, you may want to use different passwords for each.  You will have to enter each twice, but won’t be able to see what you are typing.

24) Now, you can connect your WAN interface cable.  Choose OK to reboot.  After IPCop has rebooted, do not touch anything at the boot menu.

Now that IPCop has been set up, you can remove the keyboard and mouse from the computer.  IPCop can now run headless. *Exception: if you entered a different IP address in step eight, you will need to run setup locally again from the IPCop machine to change the address.

From another machine on your LAN, open your web browser and visit https://192.168.1.1:445 (or whatever address you entered in step 8).  Notice we’re using secure http.  If you prefer, you can use the unsecured address http://192.168.1.1:81.

Enter the admin username and password when prompted.  From the drop down menu, you need to enable SSH.  Click system > SSH Access then check SSH Access.  Now click on Save.

You have now configured your IPCop router.

Section 2 – Installing VPN

If you want to take things even further, you can now install Zerina as your VPN server to give roaming users the ability to see and use local resources remotely, while keeping your data secure.

To install Zerina from a Windows box, you will first need to download a few things.  

First is Zerina itself.  Download Zerina from http://www.zerina.de/zerina/?q=download .  

Secondly, download WinSCP from http://winscp.net/eng/index.php .  

Last, download Putty from http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html .  

If one or more of these addresses no longer work, simply search for them using your favorite internet search engine.

A great animated installation guide for Zerina can be found at http://www.zerina.de/zerina/files/flash/ZERINA-Install.htm .

Section 3 – Configuring Your VPN Server

Once you have installed Zerina, you will need to create the host certificate.  From the menu, go to VPN > OpenVPN.  Click the box called “Generate Root/Host Certificate”.  Enter all information and click generate.  This may take a few minutes.

Now, we can create certificates for your VPN users. From the OpenVPN menu, under client status, click add.  Select host-to-net VPN > add.  Now, fill in all relevant information, including password, and click save.  After a moment, you will now see that user’s account.  Repeat for all VPN users.

NOTE: Be sure to click the “enable VPN on red” check box on the OpenVPN menu.

Section 4 – Installing and Configuring Your VPN Client

As a client, you will need to download OpenVPN’s client software from “http://openvpn.net/download.html”.  Install using all default options.  If you are using Windows XP, you will receive a prompt that the drive has not passed Microsoft testing.  Just click continue anyway.  The client is now installed.

To configure the client, we need to download the PKCS12 file that was generated from the server.  Browse to the IPCop GUI > VPN > OpenVPN.  Locate the user’s file.  It is the blue button to the right of the user name labeled “O VPN”.  Click on this button to download the user’s package file.

Once downloaded, transfer the package file to the client machine and unzip.  It should contain two files.  Both of these files should be moved to the “C:\Program Files\OpenVPN\config” directory on the client machine.

To connect the client to the remote VPN, click on the OpenVPN GUI from the program menu.  You will see a new network icon with two red screens in your system tray.  Right click on that icon, then left click on connect.  You will be prompted to enter your password.

You are now connected!

Good luck and happy installing!

OnForce Experiences Online Outage

(TheForceField.Net ) November 8, 2007 — OnForce experienced a system outage today when its online services went offline. Sometime after 11 AM EST OnForce Providers began to have trouble accessing the online forums. At 11:50 AM the main site went down but was back up five minutes later.

According to a customer service representative some of the subdomains went down, affecting chat, forums and the Canadian site, which went live early this fall. He was unaware that the main site also went down for nearly five minutes.

The representative was unable to provide an ETA for repair. "We are aware [of the problem] and working on it", he said.

Around 12:15 AM EST the entire site went down again. Another representative provided an ETA between fifteen and twenty minutes. The system was back online by 12:40 PM. 

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Techinsurance

Techinsurance is a web based insurance agent. The company was founded in 1997 and caters specifically to IT businesses and professionals. They specialize in general liability insurance and Errors and Omissions (E&O).

Jim Cochran, President of Techinsurance was interviewed on The Force Field Podcast in Episode 14 – Insuring Your Business .

Techinsurance
1301 Central Expy South, Suite 115
Allen, TX   75013
www.techinsurance.com

email: becky@techinsurance.com
office: (972)390-0025
toll free: (800)668-7020
direct: (469)854-3903
fax: (972)390-8484
hours: 8:00am – 5:30pm Central

Episode 7 – The Women of IT

This week we talk with two female techs and ask them what it is like to work in a field dominated by males.

Intro 1:19
Billboard 2:27

News and Comment segment 2:37
Apple recently pushed a firmware update for the iPhone to disable hacks which allowed
users to choose other service carriers. The position of Apple to lock users into proprietary service is somewhat ironic given Steve Jobs’ recent stand against DRM.

Commercial Break 1:00
Sponsored by PC Doctor Service Center 6. 1-866-BUY PCDR. Mention The Force Field podcast for $49 discount. Offer good until November 15.

Intro to calls 1:54

This week we are going to talk with two female techs, each with their own view of and experience in the IT field.

Renee Interview 7:15
Kapi Interview 12:35

Wrap up and Close :46

©2007 Savoia Computer. All rights reserved.

The Force Field Episode 7 Released

(TheForceField.net ) November 2, 2007 — After an extended hiatus from production, The Force Field with Rick Savoia™ was released this morning at 8 AM EDT. This latest episode marks the first of a new series of podcasts to include more focused interviews and streamlined production techniques. The show also marks the "official" launch of new features on The Force Field web site and a greater emphasis on topical features that tie-in with the current episode.

The show can be downloaded and heard in The Force Field podcast blog . You can even download and play it directly on your iPhone .

The Force Field is listed on iTunes and syndicated on over 20 podcast networks and directories including Yahoo, Google Base and iBizRadio . It is also listed by Small Business Trends Radio as one of the 100 Small Business Audio Podcasts .The Force Field is a proud member of The Tech Podcast Network .

 TechPodcasts.com player!

techpodcasts.com

  

podcast 100
 

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3 Tips for Making Sure Your Business Exists for Online Customers

Jacob Lee, Creative Director of eXist designs, offers 3 tips to improve visibility for small businesses on the Internet. He believes "If it's not online, it doesn't exist."

Tustin, CA (Bluehost/PRWEB ) November 1, 2007 — Jacob Lee, Creative Director of eXist designs, offers 3 tips to improve visibility for small businesses on the Internet. He believes "If it's not online, it doesn't exist."

It's no secret that the Internet has become an essential tool for most Americans. Still, it is surprising how many small businesses do not have a web presence.

The Pew Research group has recently reported that "fully 83% of online Americans say they have used the Internet to seek information about their hobbies and 29% do so on a typical day." (9/19/07, pewinternet.org)

Jacob Lee, the Creative Director of eXist designs (http://www.existdesigns.com), has taken studies like this to heart. "I realized one day that if I'm looking for something, if it's not online, it doesn't exist in my mind." eXist designs was founded several years after this realization with the purpose of providing quality, user-friendly web design and multimedia services.

"We specialize in audio, video and other forms new media that help businesses and organizations use the full potential of the Internet to communicate to their audience." Lee explained. "At eXist designs, we make sure people know your company does in fact, exist."

To cash in on the millions of Internet users who may be looking for your products or services, Lee offers three tips:

1. Make sure Search Engines can find your Site — Search Engine Optimization is one of the hottest buzz words in web design today. Basically, if a search engine can't find your website, neither can a customer. There are a myriad of tools free online and from professionals that will get your website ahead of the pack in the search engine results.
2. Use New Media — By using audio, video, blogs and other forms of new media, you can connect with your customer and build a network of brand loyalty. Your site will stand out from the competition and give users a reason to return again and again.
3. Consider a Design Update — Just like clothing, web styles fall out of fashion. If you haven't reworked your site in 3+ years or if you want to seamlessly integrate new information, you may need to have your website redesigned.

Contact:
Jacob Lee
eXist designs
Creative Director
(949) 328-0122
jacoblee@existdesigns.com

 

http://www.existdesigns.com

 

JumpBox Expands Reach With Support for Microsoft Virtualization Software

JumpBox virtual appliances are now available for Microsoft Virtual PC 2007 and Microsoft Virtual Server 2005 R2. The time required to deploy popular Open Source server based applications has now been reduced from hours or days to just minutes – all without the need to replace a users existing Windows installation.

Tempe, AZ (PRWEB) November 1, 2007 — JumpBox, Inc., a provider of virtual appliances that make using server software radically easier, today announced that its virtual appliances are now available for Microsoft Virtual PC 2007 and Microsoft Virtual Server 2005 R2. With this move, the time required to deploy popular Open Source server based applications has been reduced from hours or days to just minutes. With the help of Microsoft's virtualization platform this deployment can also occur without replacing a users existing Windows installation.

"Our ongoing commitment is to make server-based software easier for our customers to use," said Kimbro Staken, co-founder and CEO of Jumpbox, "Supporting the Microsoft virtualization platform is a natural step in making JumpBoxes even more convenient."

Users of Microsoft Virtual PC 2007, Microsoft Virtual Server 2005 and the forthcoming Windows Server 2008 will have access to JumpBox's growing library of pre-built applications that provide a simple, safe and supported way to deploy Open Source server software. JumpBoxes are free to download and currently exist for: DokuWiki, Drupal, Joomla!, MediaWiki, PunBB, SugarCRM, Trac/Subversion, TWiki Wiki, vTiger CRM and WordPress.

"Effective creation and deployment of pre-built applications and resources running in a Microsoft Virtual Server virtual machine are essential to our customers, so we're pleased that JumpBox is bringing new applications to Microsoft's virtualization platform," said Tony Bailey, senior product manager, Windows Server division, Microsoft Corporation.

About JumpBox Inc.
JumpBox was founded in 2006 with the goal of making the deployment and management of server software dramatically easier. The company's JumpBoxes are virtual appliances that make this goal a reality. JumpBoxes are simple to deploy, easy to manage and support a wide variety of virtualization platforms. JumpBox is based in Tempe, AZ. For more information, visit http://www.jumpbox.com or email info(at)jumpbox.com
All brands, product names, company names, trademarks and service marks are the properties of their respective owners. All rights reserved.

MacScan 2.5 Anti-Spyware for Mac OS X Released

SecureMac has released MacScan 2.5 for Mac OS X offering spyware and privacy security protection. Mac OS X Leopard support has been added as well as the latest in spyware definitions and now scheduled scanning for auditing.

Las Vegas, Nevada (PRWEB) November 1, 2007 — SecureMac is pleased to announce the release of MacScan 2.5, SecureMac's cutting edge anti-spyware software for Macintosh computers.

The SecureMac team is dedicated to providing a secure and dependable product to the Macintosh community. MacScan 2.5 follows this commitment by providing a number of bug fixes and interface enhancements over MacScan 2.4.1 to the company's flagship software security program.

With MacScan 2.5 SecureMac continues to provide the latest spyware definitions and tracking cookie blacklist updates, as well as improved Leopard support, providing OS X 10.5 Leopard users with the same level of dependable software experienced under OS X 10.2 through 10.4.

This new version of MacScan continues in the tradition of incorporating features requested by its users, adding a highly demanded scan scheduler. With the new MacScan Scheduler, users can set specific days and times when MacScan will automatically scan for Spyware.

Upgrades from previous versions of MacScan 2 are free, and can be obtained by either selecting "Check for Updates" under the "MacScan" menu, or downloading the demo version from http://macscan.securemac.com and entering your serial number.

The demo can be registered for $24.95 using Paypal or credit card, either through the built-in registration system, or via the MacScan webstore at http://macscan.securemac.com

About MacScan:
MacScan quickly detects, isolates and removes spyware from Macintosh computers using both real-time spyware definition updating and unique detection methods. The software also manages internet-related clutter on your computer. It is designed for Mac OS X version 10.2.4 and later.
For more information, or to download a demo version of MacScan, visit http://macscan.securemac.com
About SecureMac:
Since 1999, SecureMac.com has been at the forefront of Macintosh system security. The site not only features complete Macintosh Anti-Spyware and Antivirus solutions, but also operates as a clearinghouse for news, reviews and discussion of Apple computer security issues. Users from novice to the most advanced will find useful information at SecureMac that is designed to make their computer experience trouble free.
For more information about SecureMac, visit http://www.securemac.com

 

Silanis Sets the Record Straight on Electronic Contracting Myths

A recent Silanis Webcast exposed common e-contracting myths, asserting that laws and regulations are clear on the topic, and that e-contracting requires more than a contract management system.

Montreal, QC (PRWEB) November 1, 2007 — Leading electronic signature provider Silanis Technology has posted a recording of its recent Webcast, "Electronic Contracting – Dispelling the Myths" to counter common misconceptions about the growing practice of using electronic signatures to execute contracts with partners and customers.

News Image

Silanis President and Co-Founder Tommy Petrogiannis presented the October 24 Webcast, in which he emphasized the importance of contracts in general to ensure auditability and legal enforceability.

"Contracts underpin your business, and help to mitigate risk," said Mr. Petrogiannis.

"With the right technology, electronic contracts can improve auditability and visibility into processes, and help to capture customers faster."

The need to complete customer transactions as quickly as possible is driving many new electronic signature implementations ― particularly in the insurance sector, where online prospects may abandon the application process when faced with delays and paperwork.

JD Power's 2006 Consumer Financing Satisfaction Study found that electronic contracting has a positive impact on customer satisfaction. And while adoption of e-signatures for contracting has been dramatic, said Mr. Petrogiannis, e-contracting misconceptions are still holding some organizations back.

For instance, Mr. Petrogiannis responded to one publication that had recently raised concerns over e-signatures' legality.

"The laws that enable e-contracting are not only very clear, they are seven years old," he said.

"Legally, electronic signatures as defined by ESIGN and UETA are equal to wet-ink signatures in the paper world."

Not only that, he added, but there is a growing body of case law upholding electronic records as valid evidence in court.

Silanis' document-centric solutions create a permanent link between the process, the signature audit trail and the signed record. This approach, different from many database-driven approaches, makes it easier for organizations to present convincing evidence of electronic transactions, and may discourage costly litigation.

As a licensed solution, ApproveIt also offers flexibility and customizability, so that e-signatures can seamlessly integrate with an organization's existing process and Web sites for a consistent look and feel. It allows organizations to maintain control over their mission-critical documents, and keeps total cost of ownership low.

Finally, Mr. Petrogiannis explained, e-contracts are in use across the board for high-value, high-risk processes involving insurance and mortgage, contrary to yet another widespread but mistaken belief.

To download a recording of this Webcast, please visit this link:
http://www.silanis.com/site/corporate/seminars.php?id=573

For more e-contracting information, please contact Silanis toll-free at 1-888-SILANIS, or visit the following link: http://www.silanis.com/site/solutions/solution.php?topic=econtracting

About Silanis
Founded in 1992, Silanis Technology Inc. is the largest and most experienced provider of electronic signature solutions. More than 1,400 government and commercial organizations, representing two million users, depend on Silanis' solutions to accelerate operations, improve service and reduce costs.
The company's solutions not only eliminate the inefficiencies of paper; they provide reliable and auditable business records needed to demonstrate compliance with applicable laws, standards, regulations and policies.