I recently received a call from Dan Martin, Sales Associate at YEXT Computer Repair. According to Dan, Yext was looking for a tech in my area to be the go-to guy for service calls for their customers. Since I no longer run service calls onsite I declined the offer. However, I did tell him about The Force Field and after some discussion I offered to pass along the opportunity to any other tech in the Charlotte, NC area who may be interested.
For those of you who have never heard of Yext, they seem to be like Service Magic. According to their web site, Yext focuses on matching new customers with techs by offering a pay-for-performance type of lead generation. Techs sign up with Yext, receive a free listing for their business or services and customers search for them on the web site by zip code. Once the tech is contacted and runs the service call he or she pays Yext for the lead.
On the surface it looks like just another Service Magic. But it is more. Much more. Yext isn’t really a service platform. It is more like an advertising service, in fact it describes itself as a company that provides “superior local advertising services, local monetization services, and soon, phone service.”, according to its web site.
There is Yext ads, which offers a local advertising service, Yext Rep, a reputation management service that according to their web site, operatesin real time and the Yext Network, which serves up targeted ads to your local directory.
Dan wanted to know if I would pass the information along and I told him I would. Below is the e-mail he sent with the details.
Rick,
I am in charge of computer repair technicians along the eastern sea-board. Here’s some useful information that will help your technicians get a strong overview of our network.
Here’s a link to our site: http://www.yext.com/computerrepair/
Here’s also a link to our debut at TechCrunch50: http://techcrunch.com/2009/09/14/tc50-yext-offers-local-businesses-a-smart-inbox-for-phone-calls/
I can be reached at 212.651.8978.
—————–
Dan Martin
Sales Associate, YEXT
Now, I am not personally endorsing them since I haven’t used the service myself, but If anyone in my area, or any area is interested, feel free to check it out for yourself and let me know.
DON’T MESS WITH THEM
I tried them and they charge you $30 per call. If you get a call from some guy looking to get a video cable for his computer they will charge you, if you get a call from someone asking if you fix PS3 or do you know someone who does they will charge you $30 (even if you don’t fix em), if someone calls and just asked you how much is your service charges (and you don’t get a name or nothing) they still charge you $30.
They say they charge for any legitimate lead whether you do the work or not.