{"id":1375,"date":"2010-04-03T21:53:00","date_gmt":"2010-04-04T01:53:00","guid":{"rendered":"http:\/\/www.theforcefield.net\/podcast\/good-customer-service-how-important-is-it-1815\/"},"modified":"2010-04-03T21:53:00","modified_gmt":"2010-04-04T01:53:00","slug":"good-customer-service-how-important-is-it-1815","status":"publish","type":"post","link":"https:\/\/www.theforcefield.net\/podcast\/good-customer-service-how-important-is-it-1815\/","title":{"rendered":"Good Customer Service \u2013 How important is it?"},"content":{"rendered":"<p>I just wanted to take the time to share a little story with everyone.<\/p>\n<p><\/p>\n<p>In the last months I have received calls from two businesses requesting information regarding my services. They both stated that the were looking to switch away from their current IT provider. It turns out they both were using the same company. After a few moments I lead the conversation to ask &#8220;why are you looking to switch providers&#8221;. As it turns out the responses were identical. The &#8220;other&#8221; company was slow to calRead More&#8230;<\/p>\n<p><strong><a class=\"rssreadon\" rel=\"external\" title=\"Good Customer Service \u2013 How important is it?\" href=\"http:\/\/www.acrbo.com\/83-good-customer-service-how-important-is-it.html\" >Read more:<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>I just wanted to take the time to share a little story with everyone. In the last months I have received calls from two businesses requesting information regarding my services. They both stated that the were looking to switch away from their current IT provider. It turns out they both were using the same company. &#8230; <a title=\"Good Customer Service \u2013 How important is it?\" class=\"read-more\" href=\"https:\/\/www.theforcefield.net\/podcast\/good-customer-service-how-important-is-it-1815\/\" aria-label=\"Read more about Good Customer Service \u2013 How important is it?\">Read more<\/a><\/p>\n","protected":false},"author":351,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-1375","post","type-post","status-publish","format-standard","hentry","category-acrbo"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Good Customer Service \u2013 How important is it? - The Force Field Podcast<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.theforcefield.net\/podcast\/good-customer-service-how-important-is-it-1815\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Good Customer Service \u2013 How important is it? - The Force Field Podcast\" \/>\n<meta property=\"og:description\" content=\"I just wanted to take the time to share a little story with everyone. In the last months I have received calls from two businesses requesting information regarding my services. They both stated that the were looking to switch away from their current IT provider. It turns out they both were using the same company. ... 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