Headline

Today we are going to conclude our discussion with a professional from a company offering a self-hosted remote support solution and find out how we can customize this remote support software to help our own businesses become more profitable.

TechPodcasts Promo Tag :10
Intro 1:18
Billboard :37

News and Comment segment 6:54
The US International Trade Commission ordered an import ban on Motorola Mobility products with Android May 18th.

VIPRE Antivirus is offering a Free 30 Day Trial Download of VIPRE Antivirus Business Software.

The Force Field Episode 58 featured a commentary on a ZDNet article called OnForce: Improving economy might not be helping IT industry. After the episode was released, the author added a direct link to the original report that was cited as the source of the data presented in the article. The assessment of the report in The Force Field show commentary was correct.

Commercial Break 2:00
The Computer Business Kit

Intro to Topic 1:37
Today we're going to continue our discussion with Jeff Bishop of Elsinore Technologies and learn more about a remote support system called ScreenConnect. We'll discuss the difference between the tools used for remote support and managed services, the advantages of using self hosted support software over a hosted, subscription based service, and how customizing and branding a remote support tool can add a whole new dimension to the marketing and promotion of your IT business.

Interview with Jeff Bishop 25:07

Wrap up and Close :46

Comments, questions or suggestions? Send them in to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or post them in The Force Field Forums. Feedback on this topic will be read by the host and included in future episodes of the show. Visit us at http://www.theforcefield.net!

©2012 Savoia Computer. All rights reserved.

Today we are going to talk with a professional from a company offering a self-hosted remote support solution that not only helps you service your customers, it can also be customized to promote your brand.

TechPodcasts Promo Tag :10
Intro 1:17
Billboard 1:14

News and Comment segment 5:22
Microsoft officially ended mainstream support of Windows Vista April 10.

Apple released a removal tool April 13 to get rid of the Flashback malware.

MakeUseOf is offering a FREE e-book called Computer Inside Your Computer: How To Use VirtualBox.

Western Digital is shipping its Scorpio Blue 2.5 inch hard drive.

ZDNet claims a new report from OnForce indicates that improvements in the economy may be a mixed bag for the IT industry.

Commercial Break 2:00
The Computer Business Kit

Intro to Topic 2:18
Today we're going to talk with Jeff Bishop of Elsinore Technologies. We'll learn about a remote support system called ScreenConnect. We'll find out what makes it different and unique from other remote access products, some of the features and technical applications of the software and how you can integrate it into your own IT support services.

Interview with Jeff Bishop 18:59

Part 2 Teaser :32

Wrap up and Close :46

Comments, questions or suggestions? Send them in to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or post them in The Force Field Forums. Feedback on this topic will be read by the host and included in future episodes of the show. Visit us at http://www.theforcefield.net!

©2012 Savoia Computer. All rights reserved.

Today we'll talk with an IT service provider who launched a new publication for computer business owners and find out how you can subscribe to it FREE.

TechPodcasts Promo Tag :10
Intro 1:18
Billboard :48

News and Comment segment 4:19
AMD signed a deal to acquire SeaMicro.

Google upset privacy groups after it instituted new changes to its privacy policy.

Global Knowledge is offering a FREE white paper called 77 Features For Windows 7 That Every IT Professional Should Know About.

Microsoft released the Windows 8 Consumer Preview February 29.

OnForce is now testing an android version of its mobile iPhone app for IT service providers. For a demo, watch the video.

Commercial Break 2:00
The Computer Business Kit

Intro to Topic 1:58
Today we're going to talk with Daniel Hand of The Association of Computer Repair Business Owners. We will learn about his organization, discover a new trade publication he launched for computer repair business owners called ACRBO Magazine and find out how you can get it FREE.

Interview with Daniel Hand 15:12

Wrap up and Close :46

Comments, questions or suggestions? Send them in to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or post them in The Force Field Forums. Feedback on this topic will be read by the host and included in future episodes of the show. Visit us at http://www.theforcefield.net!

©2012 Savoia Computer. All rights reserved.

Today we will talk with an IT professional who created a tool to help techs calculate the pricing of work orders on web-based service platforms and find out how you can get it free.

TechPodcasts Promo Tag :10
Intro 1:17
Billboard 1:11

News and Comment segment 4:12
ACRBO announced the launch of a new magazine for computer business owners.

Google announced changes to its Privacy Policy.

Sponsor: MozyPro Online Backup: Simple, Automatic & Secure Backup http://mozy.com/pro.

Apple posted a record revenue for its fiscal first quarter of 2012.

Symantec is telling users to remove its software from their computers.

Commercial Break 1:23
The Force Field Web Portal TheForceField.Net

Intro to Topic 1:52
Today we're going to talk with Donald Bertrand of Donald Bertrand Technical Consulting. We will find out how he stays profitable accepting work from web-based service platforms, learn about his Platform Pricing Tool and find out how we can use it to manage the pricing of platform work in our own business – free.

Interview with Donald Bertrand 18:42

Wrap up and Close :46

Comments, questions or suggestions? Send them in to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or post them in The Force Field Forums. Feedback on this topic will be read by the host and included in future episodes of the show. Visit us at http://www.theforcefield.net!

©2012 Savoia Computer. All rights reserved.