Start a Computer Business with the Computer Business Kit

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Episode 59 – ScreenConnect Part 2

Today we are going to conclude our discussion with a professional from a company offering a self-hosted remote support solution and find out how we can customize this remote support software to help our own businesses become more profitable.

TechPodcasts Promo Tag :10
Intro 1:18
Billboard :37

News and Comment segment 6:54
The US International Trade Commission ordered an import ban on Motorola Mobility products with Android May 18th.

VIPRE Antivirus is offering a Free 30 Day Trial Download of VIPRE Antivirus Business Software.

The Force Field Episode 58 featured a commentary on a ZDNet article called OnForce: Improving economy might not be helping IT industry. After the episode was released, the author added a direct link to the original report that was cited as the source of the data presented in the article. The assessment of the report in The Force Field show commentary was correct.

Commercial Break 2:00
The Computer Business Kit

Intro to Topic 1:37
Today we’re going to continue our discussion with Jeff Bishop of Elsinore Technologies and learn more about a remote support system called ScreenConnect. We’ll discuss the difference between the tools used for remote support and managed services, the advantages of using self hosted support software over a hosted, subscription based service, and how customizing and branding a remote support tool can add a whole new dimension to the marketing and promotion of your IT business.

Interview with Jeff Bishop 25:07

Wrap up and Close :46

Comments, questions or suggestions? Send them in to comments@theforcefield.net or post them in The Force Field Forums. Feedback on this topic will be read by the host and included in future episodes of the show. Visit us at http://www.theforcefield.net!

©2012 Savoia Computer. All rights reserved.

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Episode 58 – ScreenConnect Part 1

Today we are going to talk with a professional from a company offering a self-hosted remote support solution that not only helps you service your customers, it can also be customized to promote your brand.

TechPodcasts Promo Tag :10
Intro 1:17
Billboard 1:14

News and Comment segment 5:22
Microsoft officially ended mainstream support of Windows Vista April 10.

Apple released a removal tool April 13 to get rid of the Flashback malware.

MakeUseOf is offering a FREE e-book called Computer Inside Your Computer: How To Use VirtualBox.

Western Digital is shipping its Scorpio Blue 2.5 inch hard drive.

ZDNet claims a new report from OnForce indicates that improvements in the economy may be a mixed bag for the IT industry.

Commercial Break 2:00
The Computer Business Kit

Intro to Topic 2:18
Today we’re going to talk with Jeff Bishop of Elsinore Technologies. We’ll learn about a remote support system called ScreenConnect. We’ll find out what makes it different and unique from other remote access products, some of the features and technical applications of the software and how you can integrate it into your own IT support services.

Interview with Jeff Bishop 18:59

Part 2 Teaser :32

Wrap up and Close :46

Comments, questions or suggestions? Send them in to comments@theforcefield.net or post them in The Force Field Forums. Feedback on this topic will be read by the host and included in future episodes of the show. Visit us at http://www.theforcefield.net!

©2012 Savoia Computer. All rights reserved.

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Episode 57 – ACRBO Magazine

Today we’ll talk with an IT service provider who launched a new publication for computer business owners and find out how you can subscribe to it FREE.

TechPodcasts Promo Tag :10
Intro 1:18
Billboard :48

News and Comment segment 4:19
AMD signed a deal to acquire SeaMicro.

Google upset privacy groups after it instituted new changes to its privacy policy.

Global Knowledge is offering a FREE white paper called 77 Features For Windows 7 That Every IT Professional Should Know About.

Microsoft released the Windows 8 Consumer Preview February 29.

OnForce is now testing an android version of its mobile iPhone app for IT service providers. For a demo, watch the video.

Commercial Break 2:00
The Computer Business Kit

Intro to Topic 1:58
Today we’re going to talk with Daniel Hand of The Association of Computer Repair Business Owners. We will learn about his organization, discover a new trade publication he launched for computer repair business owners called ACRBO Magazine and find out how you can get it FREE.

Interview with Daniel Hand 15:12

Wrap up and Close :46

Comments, questions or suggestions? Send them in to comments@theforcefield.net or post them in The Force Field Forums. Feedback on this topic will be read by the host and included in future episodes of the show. Visit us at http://www.theforcefield.net!

©2012 Savoia Computer. All rights reserved.

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Episode 56 – The Platform Pricing Tool

Today we will talk with an IT professional who created a tool to help techs calculate the pricing of work orders on web-based service platforms and find out how you can get it free.

TechPodcasts Promo Tag :10
Intro 1:17
Billboard 1:11

News and Comment segment 4:12
ACRBO announced the launch of a new magazine for computer business owners.

Google announced changes to its Privacy Policy.

Sponsor: MozyPro Online Backup: Simple, Automatic & Secure Backup http://mozy.com/pro.

Apple posted a record revenue for its fiscal first quarter of 2012.

Symantec is telling users to remove its software from their computers.

Commercial Break 1:23
The Force Field Web Portal TheForceField.Net

Intro to Topic 1:52
Today we’re going to talk with Donald Bertrand of Donald Bertrand Technical Consulting. We will find out how he stays profitable accepting work from web-based service platforms, learn about his Platform Pricing Tool and find out how we can use it to manage the pricing of platform work in our own business – free.

Interview with Donald Bertrand 18:42

Wrap up and Close :46

Comments, questions or suggestions? Send them in to comments@theforcefield.net or post them in The Force Field Forums. Feedback on this topic will be read by the host and included in future episodes of the show. Visit us at http://www.theforcefield.net!

©2012 Savoia Computer. All rights reserved.

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Episode 55 – The Computer Business Kit

Today we will talk with an IT professional who created computer business forms, legal documents and marketing templates for his own business and created a kit so you can use them in yours.

TechPodcasts Promo Tag :10
Intro 1:20
Billboard :51

News and Comment segment 2:13
Microsoft announced that it plans to release Windows 8 Beta to the public in February 2012.

MakeUseOf.com is offering a free Guide called How To Build Your Own Hackintosh.

MIPS Technologies announced the release of the world’s first $99 tablet based on Android TM 4.0 .

A security bug on Facebook allowed users of the popular social media site to view personal private photos last month owned by CEO Mark Zuckerberg.

Commercial Break 1:23
The Force Field Web Portal TheForceField.Net

Intro to Topic 2:10
Today we’re going to talk with Bryce Whitty, owner of Technibble and creator of The Computer Business Kit. We will learn about the latest version of his kit and catch up with the latest on his popular business web site for computer techs.

Interview with Bryce Whitty 23:01

Wrap up and Close :46

Comments, questions or suggestions? Send them in to comments@theforcefield.net or post them in The Force Field Forums. Feedback on this topic will be read by the host and included in future episodes of the show. Visit us at http://www.theforcefield.net!

©2011 Savoia Computer. All rights reserved.

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Episode 54 – Welcome To Work Market Part 2

Today we will conclude our talk with an entrepreneur who created a new kind of platform that could change the rules of engagement between Buyer and Provider to bring balance, trust and profitability to all sides.

TechPodcasts Promo Tag :10
Intro 1:18
Billboard :37

News and Comment segment 5:56
AMD announced the release of its new FX Series 8-core processor.

Windows Guides is offering a FREE PC maintenance ebook to IT professionals.

Bryce Whitty at Technibble has just released The Computer Business Kit with over 30 ready-to-use legal documents, computer business forms and marketing templates to help you protect yourself and look professional.

Microsoft has created a new web-based tool at www.yourbrowsermatters.org to test the security of your browser.

Commercial Break 1:25
The Force Field Web Portal TheForceField.Net

Intro to Topic 1:33
Today we’re going to conclude our talk with Jeff Leventhal and learn more about his new platform called Work Market. We’ll address concerns within The Force Field forum community as to whether or not this new platform will deliver as expected, discuss how techs are leveraging Work Market to manage labor projects for their own businesses, and how you can help influence its direction in the future. Part two of a two part series.

Interview with Jeff Leventhal 17:50

Wrap up and Close :46

Comments, questions or suggestions? Send them in to comments@theforcefield.net. Feedback on this topic will be read by the host and included in future episodes of the show. Visit us at http://www.theforcefield.net!

©2011 Savoia Computer. All rights reserved.

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Episode 53 – Welcome To Work Market Part 1

Today we are going to talk with an entrepreneur who created a new kind of platform that could change the rules of engagement between Buyer and Provider to bring balance, trust and profitability to all sides.

TechPodcasts Promo Tag :10
Intro 1:19
Billboard 1:30

News and Comment segment 3:17

Microsoft Windows XP officially turned 10 years old August 24th.

F-Secure reports a new worm called Morto is making its way around Windows networks.

NOLO has released Quicken Legal Business Pro 2012.

Steve Jobs has resigned as CEO of Apple.

Commercial Break 1:26
The Force Field Web Portal TheForceField.Net

Intro to Topic 2:27
Today we’re going to talk with Jeff Leventhal and learn about his new platform called Work Market. We’ll find out how it works, who is working with him to bring it online and what makes it different and unique from all the other platforms in the IT marketplace. Part one of a two part series.

Interview with Jeff Leventhal 24:32

Part 2 Teaser :27

Wrap up and Close :46

Comments, questions or suggestions? Send them in to comments@theforcefield.net. Feedback on this topic will be read by the host and included in future episodes of the show. Visit us at http://www.theforcefield.net!

©2011 Savoia Computer. All rights reserved.

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Episode 52 – Opening a Computer Store Part 6

Today we will continue our talk with the owner of a computer store who recently expanded and moved his storefront to a new location. We’ll learn how he planned and managed the expansion, some of the issues he had to address when making the move and what he plans to do with his store in the future.

TechPodcasts Promo Tag :10
Intro 1:17
Billboard :40

News and Comment segment 7:36

NASBA, The National Association of Channel Resellers, is now under new ownership.

Sponsor: Tech Assistance in a Flash! try secure and reliable Goto Assist Express today!

Sponsor: Carbonite.com 15 Day Free Trial. Get yours today at Carbonite.com!

CompTIA Breakaway 2011, billed as “The Premier Education Event For the IT Channel”, will be held August 1-4 2011 in Washington, D.C. Admission is FREE to CompTIA members and $250 for non-members.
For more information contact www.comptia.org.

Microsoft posted record earnings in its fiscal fourth quarter of 2011.

Google began deleting user accounts on its new Google+ social media network for allegedly violating its terms of service regarding the use of pseudonyms instead of real names.

Commercial Break 1:26
The Force Field Web Portal TheForceField.Net

Intro to Topic 2:43
Today we will conclude our discussion with Parrish Reinhoel, a Value Added Reseller who owns Pathfinder Networks, a computer store in Niles, Michigan. We’ll discuss the nuts and bolts of making the move, some of the issues he had to resolve to keep the move in budget and on schedule and where he plans to take his store in the future. Part 6 of a six part series.

Interview with Parrish Reinhoel 19:14

Parrish created a series of videos to document how he set up and moved into his new store. View the videos.

Wrap up and Close :46

Comments, questions or suggestions? Send them in to comments@theforcefield.net. Feedback on this topic will be read by the host and included in future episodes of the show. Visit us at http://www.theforcefield.net!

©2011 Savoia Computer. All rights reserved.

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Episode 51 – Opening a Computer Store Part 5

Today we’ll talk with the owner of a computer store who recently expanded and moved his storefront to a new location. We’ll learn how he did it and what he had to consider before he made the critical decision to invest in such an expansion.

TechPodcasts Promo Tag :10
Intro 1:17
Billboard :35

News and Comment segment 4:25

Unified communications is set to experience significant growth in the coming year, according to a study by CompTIA. The complete report is available to CompTIA members at www.comptia.org.

Silicon Graphics Solutions and Intel plan to bring exascale computing to the IT industry. Read the press release.

Mozilla released Firefox 5 June 21.

The US Federal Trade Commission cleared the way for Microsoft to purchase Skype when it posted an Early Termination notice on the FTC web site June 16.

Commercial Break 1:26
The Force Field Web Portal TheForceField.Net

Intro to Topic 2:12
Today we’ll talk with Parrish Reinhoel, a Value Added Reseller who owns Pathfinder Networks, a computer store in Niles, Michigan. Parrish not only opened a store, he expanded and moved it – twice. We’ll find out why he did it, how he did it, and what he had to consider before making the critical move to expand his operation. Part 5 of a six part series.

Interview with Parrish Reinhoel 23:10

Part 6 Teaser :25

Wrap up and Close :46

Comments, questions or suggestions? Send them in to comments@theforcefield.net. Feedback on this topic will be read by the host and included in future episodes of the show. Visit us at http://www.theforcefield.net!

©2011 Savoia Computer. All rights reserved.

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Episode 50 – Opening a Computer Store Part 4

Today we will continue our discussion with an IT service provider who opened his own computer store and find out how setting up a real brick and mortar store can make your business profitable – if you do it right.

TechPodcasts Promo Tag :10
Intro 1:17
Billboard :31

News and Comment segment 11:15

Work Market will host weekly webinars to introduce users to the platform. To register for a webinar, visit www.workmarket.com.

Eric Castro, former Director of Channel Management at Sears Holdings Corporation, has left ServiceLive and joined WorkMarket as Vice President of Client Services. Eric was interviewed on The Force Field in Episode 36 – Profit From The Service Platform.

Sponsor: GoToMeeting makes it easy to collaborate online with anyone anywhere. Try it free.

Seagate unveiled the world’s first 3.5-inch hard drive featuring 1TB of storage capacity per platter. Read the official press release.

Barrister Global Services may be countering complaints against them from frustrated and angry techs with a few complaints of their own. However, the attempts to fix with their public image problem may only be making it worse. Read the blog Barrister Global Services Network Complaints Scam and decide for yourself.

Commercial Break 2:36
The Force Field Web Portal TheForceField.Net 2:36

Intro to Topic 2:02
Today we’ll conclude our discussion with Pat Palmer of The Computer Guy and learn more about how he opened his store. We’ll learn how important it is to find the right location for your store, how hiring employees can make or break the operation and how having a storefront can legitimize your business. Part four of a six part series.

Interview with Pat Palmer 14:15

Part 5 Teaser :21

Wrap up and Close :46

Comments, questions or suggestions? Send them in to comments@theforcefield.net. Feedback on this topic will be read by the host and included in future episodes of the show. Visit us at http://www.theforcefield.net!

©2011 Savoia Computer. All rights reserved.

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