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wish they would get a clue and quit calling me
General (PUBLIC) / Re: Anyone have a terms and agreemnt payment form?
« Last post by derek vandentop on February 23, 2015, 08:54:44 PM »
yeah hard to take these places word when you have alot of time and materials out on a job site for anything over a days work. i dont blame ya
General (PUBLIC) / Re: Anyone have a terms and agreemnt payment form?
« Last post by edpallo on February 16, 2015, 11:22:19 AM »
Well a coupla comments:

a) In today's marketplace, I doubt you will get any company to sign an agreement with you (or your company).  They will just keep routing the work order to more techs until one accepts it without conditions.

b) if you do want a T&C (terms & conditions) form, you are better off paying a lawyer to draft one, as a home grown form will almost never stand up in court (assuming a client of yours ever signs one).

General (PUBLIC) / Anyone have a terms and agreemnt payment form?
« Last post by vancouvertech on February 16, 2015, 01:06:00 AM »
I will no longer take a companies word for it, to visit and do any kind of work without first creating a account, then have them pre pay for a walk though/site survey. But also want a terms and agreement legal form for larger jobs taking over a day. I talked to my attorney and it will cost $300-$500 to draft one up. She also stated if I had one that I can make some changes to and have them create then it would cost me $300.00

So, if anyone has a T&A form and we can talk about the legalities of getting paid and our responsibilities in the form that would be great :)

They did reply to my response with a counteroffer, and it was very condescending. The representative did not sign his or her name to the response. Is this really someone from Barrister? I think so, but this is the Internet, so how can one know for sure?
Barrister Global Services joined The Force Field portal last week just so they could post a response to the poor reviews on their listing in the National Contractors and Platforms Directory. I was hoping for an honest, down-to-earth comment from them in an attempt to reach out to the techs who posted negative reviews of their company.

Instead, they posted their standard cut-and-paste response they distribute to every complaints board and forum they respond to on the Internet.

I am planning to use Barrister as a real world example of how not to build a reputation for your brand and your business in an upcoming episode of The Force Field Podcast.
I'm searching for some personal stories from techs who have performed work for Barrister to share with listeners on the show. I want to be fair about it so if you like working for Barrister, send me your experiences so I can present both sides. You can post your comments and stories in this thread or you can message me, e-mail me, or leave a comment as a review under their listing in the directory.

You can read their comment and my response to it here.
Show Discussions (PUBLIC) / Leave comments on Episode 70 - Customers Who Scam
« Last post by Rick Savoia on January 26, 2015, 11:29:53 PM »
The latest episode of The Force Field is now available on demand.

The Force Field TFF-70 - Customers Who Scam

We interview Bryce Whitty, an IT professional and owner of, a popular web site and forum for IT professionals and business owners. We’ll learn about some of the most common scams perpetrated against IT techs, talk about some of the red flags to watch out for when dealing with questionable customers, and swap our own personal experiences with customers who tried to take advantage of us.

Have you ever been ripped off by a customer? Tell us about it! Comments are welcome and will be read on the show.
CES 2015 / CES 2015 begins tomorrow!
« Last post by Rick Savoia on January 06, 2015, 12:20:18 AM »
Since 2008, The Force Field has carried video coverage of The Consumer Electronics Show. 2015 marks our eighth year of coverage from the floor of CES. The front page of The Force Field web portal will feature 24/7 video coverage of CES 2015, including a LIVE stream during the event. As in years past we will stream both recorded features and a live stream courtesy of The Tech Podcast Network (TPN). The Force Field Podcast is a proud member of TPN.

In addition to the live video stream, the front page of TheForceField.Net will also feature a live chat, where viewers around the world can discuss CES 2015 in real time.

To complete the coverage, The Force Field Forums will also have the CES 2015 Forums open and available to the public, for the latest comments, debates and discussions during CES 2015.

Also, for the first time, TPN coverage of CES will also be carried on Nintendo Teens. This is the site of The Nintendo Teens Podcast, a family friendly gaming podcast produced by my son and daughter. Their show became a part of TPN last summer and their participation in the network is kind of a milestone. It's a little shameless cross-promotion, I know, but they earned it.

The event begins 12 Noon EST (9 AM PST) Tuesday, January 6, 2015.
Public Discussions (PUBLIC) / Re: Censorship in Field Nation Groups
« Last post by Roy J. Tellason on January 02, 2015, 05:12:52 PM »
I'm posting this in a public thread because I'm a little bit annoyed with Field Nation and I want them to know what they are doing is hurting their brand.

They're not the only one.  As your comment about OF indicates.  And it was exactly that sort of behavior in the WM forum that brought me back here.

If you want to witness real censorship in action, go to any of the OnForce pages or groups on any of the social networks. They have no qualms about letting the techs know what they really think of their opinions and how much they value their feedback. If there is something wrong inside their little bubble, they don't want to hear it, and they will let you know by censoring your post.

And they *like* their little bubble.  And are apparently not perceiving the wider and longer-term effects of these policies.

Dell did that for years and it didn't work well for them. Customers would post negative comments in their forums. When a company receives too many negative comments they assume it means there is something wrong with their customers. No, it means something is wrong with the customers' perception of their company or brand. Something is wrong that needs to be fixed. Deleting posts won't fix the problem, but it will do two other things that WILL hurt their brand- first, it will upset the customer even more, and second, it will create the perception that the company isn't listening and doesn't want to fix the problem.

Just so.

If Field Nation wants to protect their reputation and their brand, they need to learn how to take and handle the negative feedback about their buyers in a productive manner. I know companies don't like negative feedback, but that's still valuable feedback. The customer, or in this case, the tech, is trying to tell you something. If you really care about your own company's brand and reputation, you will stop and listen. It is the wise and ethical thing to do.

Why do you suppose they don't seem to care about this?

Simply deleting topics tells the techs you don't care, and that's only going to hurt your brand.


And I'm less and less inclined to bother with any of them these days,  compared to a few years back when the platforms constituted a nontrivial portion of my overall income.  They're making themselves irrelevant.
I am a subcontractor in the Vancouver BC market doing work for I occationally get calls "I need to do more cold calls" to electricans to do lv data telecom and It work.

Anyway, a company called me in for a interview. It is a windows upgrade for a large amount of PCs. The client was orgininally asking for 7 images, hardware upgrades, and walking end users over the phone and installing applications remotly so the end user is happy.
Then the end user tells my possible future employer, to double the work load. That mean 14 images per day per tech "me". The other techs also need to double the work load.

I have done deployments before, but never ever to this high volume. He said I would be imaging 5 machines at once. He wanted me to work every day except christmas.

Anyone ever heard of doing such a high workload before and is it possile without loosing employees due to work load stress?
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